Success stories

case_study
Leading Parent Partnership Award

West View Primary School

Why the school chose the award

West View Primary School has always placed community and family engagement at the heart of its work. The leadership team wanted to ensure that this commitment was not only recognised but also strengthened through a structured framework. The Leading Parent Partnership Award (LPPA) provided the perfect opportunity to reflect, refine, and further embed the school’s approach to parental engagement.

Since first achieving the award, West View has worked tirelessly to sustain and build upon its success, ensuring that parents, carers, and the wider community remain active partners in children’s learning and wellbeing.

The journey

During the reassessment process, the school presented a comprehensive portfolio of evidence that clearly demonstrated a whole-school culture of collaboration and trust. Every aspect of the LPPA framework had been thoughtfully implemented and embedded into daily practice.

  • Communication with families was enhanced through new channels such as email and social media, with Facebook in particular becoming a vibrant space for celebrating achievements and sharing information.
  • A strengthened induction process, including home visits for all new pupils, helped families feel supported and confident from the moment they joined the school.
  • Curriculum overviews were redesigned to be visual and accessible, enabling all parents, regardless of language or literacy barriers, to engage with their child’s learning.
  • Pupils played a key role too, contributing to child-friendly safeguarding and anti-bullying policies, helping to create a school environment that feels safe and inclusive for everyone.

Leaders also transformed the physical learning environment, introducing calmer classroom spaces and dedicated breakout areas to support pupils’ emotional regulation and wellbeing. The effect was a more settled, focused atmosphere across the school.

Key achievements

1. Strong leadership and vision

  • A clear moral purpose underpins every decision, ensuring that families are seen as partners in their child’s education.
  • The headteacher and staff are visible and approachable, building genuine, trusting relationships with parents.
  • Governance at both school and trust level celebrates the strength of the school’s engagement with families and recognises its wider community impact.

2. Effective communication

  • Consistent, multi-channel communication ensures parents are informed and involved at every stage.
  • Staff receive guidance and mentoring to develop confidence when engaging with parents.
  • The inclusion team has expanded, increasing capacity to support vulnerable families and those with SEND.

3. Parental engagement and inclusion

  • A personalised, warm induction process welcomes families and builds long-lasting trust.
  • Workshops and information sessions equip parents with the tools to support learning at home.
  • Parents report that they feel listened to, respected, and confident that their views directly shape school decisions.

4. Pupil voice and confidence

  • Pupils express pride in their school and appreciation for the way parents are included in learning.
  • They describe teachers as “kind and supportive,” and recognise how collaboration between home and school strengthens their success.

Impact

  • Parents feel connected and valued, with strong evidence that their feedback informs ongoing improvements.
  • Pupils are thriving in a calm, purposeful environment where their voices are heard and respected.
  • Staff are reflective and committed, constantly refining their practice to strengthen family partnerships.
  • The LPPA has reinforced the school’s strategic vision, ensuring that parent engagement remains a cornerstone of improvement planning.

In their words

“I am delighted that the school’s work with parents, carers and the wider community has been celebrated and recognised again through the reverification of the Leading Parent Partnership Award. Putting together our portfolio reminded us just how many opportunities there have been to share experiences with our families over the last three years. We thank every one of our families for their continued support and engagement – it has been a pleasure to see how we can achieve so much by working together in partnership for the best of our pupils.”
Lauren Furness, Headteacher, West View Primary School

Next steps

Building on their success, West View plans to:

  • Continue developing bespoke parent workshops, focusing on supporting children’s individual needs, such as speech, language and communication development.
  • Expand opportunities for parents to collaborate directly in learning and school improvement.
  • Maintain their relentless focus on inclusion, wellbeing, and partnership for the benefit of all families.

Conclusion

West View Primary School’s reaccreditation of the Leading Parent Partnership Award is a powerful reflection of its ethos: community first, every child supported. Through strong communication, inclusive practice, and a shared commitment to improvement, the school has built a culture where parents are not just welcome but integral to the learning journey.

Interested in achieving the same impact?

The Leading Parent Partnership Award (LPPA) helps schools build lasting, positive relationships with families and communities. It provides a clear framework to strengthen communication, inclusion, and collaboration—ensuring parents are active partners in every child’s education.

👉 Find out more about the award and how your school can begin its journey today.

Speak to our team to find out how our school awards can support your school's development and improvement goals.

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